- Must have strong Administrative Sills, strong computer skills.
- Have Experience in investigation and developing interview questions.
- Bachelor's degree required/prefer an Education degree - Knowledge or experience in Special Education a plus.
- Investigates IDEA formal complaints within the 60 day federal timeline.
- Ensures formal complaint process is followed.
- Provides technical assistance to parties regarding the process, develops various complain letters.
- Develops interview questions.
- Conducts onsite visits (as applicable).
- Develops final report (e.g., letter of finding, withdrawal) which outlines compliance and non-compliance with IDEA.
- Develops a corrective action plan if there is noncompliance.
- Provides technical assistance to district administrators, advocates, attorneys, parents and organizations regarding the dispute resolution process and IDEA.
- Responds to inquiries regarding the dispute resolution processes and IDEA.
- Makes presentations to State agencies, committees, parents, school districts and other groups on a variety of special education topics.
Performs other duties as assigned:
- Participates and organizes statewide meetings for administrators, teachers and parents of children with disabilities.
- Conducts workshops and makes presentations.
Knowledge:
- Administration & Management
- Education and Training (i.e. Special Education)
- Customer and Personal Service
- Agency Policies and Procedures (e.g., OEC Dispute Resolution Processes)
- Law and Government (e.g., IDEA).
Skills:
- Report Writing
- Communication (e.g. oral, active listening, written)
- Organization
- Time/Resource Management
- Interviewing
- Critical Thinking and Judgment/Decision Making
- Problem Solving and Problem Sensitivity
- Equipment Operation (e.g. computer, telephone, fax)
Abilities:
- Deductive Reasoning
- Comprehension (e.g. oral, written, reading).
